Communication is key during the process of having the conversation about Home Support. It is necessary for friends or family members to express their needs and concerns to one another. By communicating through the process it gives everyone time to reflect on what Home Support options may be preferable to the client.
Listening is a skill that enables other's to talk freely about their needs and requirements. This is an integral part to keep in mind during the conversation about Home Support. By listening well during the discussion it can encourage people to talk about what is most important to them. This makes the whole process easier as it creates clarity about what support is required.
Home Support is not "one size fits all" and we acknowledge the importance of embracing everyone's differences. Be mindful when having the conversation that everybody has their own ideas of what Home Support may involve.